Sales Policy
Vintage & Antique Furniture
City Girl Arts endeavors to bring new life to vintage and antique furniture. Even though I repair and improve it to the best of my knowledge at time of work, the piece is still old and is still subject to the consequences of its age and original construction. The piece may have vintage wear under new paint/finish, for example, because I don’t and can’t obliterate all evidence of previous life. Anything that doesn’t need repair at time of work may need repair in the future. City Girl Arts does not make any guarantees about the life of the piece of furniture.
City Girl Arts cannot be responsible for how a piece is used once it leaves my shop, particularly by pets or children. Fabrics can fade, buttons can release, and the customer must have reasonable expectations regarding these issues. City Girl Arts will do our best to address any repair issues should fault be from something in my control. I am not responsible for any issue arising from a matter beyond my control, and is at the sole discretion of City Girl Arts.
Upholstery Work
Customer must understand that upholstery is a skilled craft performed by hand. Thus, minor imperfections related to performing a new upholstery service on an old piece may exist.
Custom Reupholstered Pieces
In order to purchase a custom upholstered piece, whether yours or one you have purchased from me, a retainer of 50% of the workmanship reserves your project and begins a collaboration between us that will result in a seating piece that is designed and made just for you. Fabrics for your piece must be purchased from me so that we can give you the best possible service regarding design, sampling, and production. Once we have selected your fabrics, the fabric cost is due before ordering. Once the work is ready to commence, you deliver the piece to the studio if it is your own. Once the piece is finished, the balance of the workmanship must be paid before you pick up (or have shipped) the piece. The entire process can take months, because timing is dependent on all the details that go into your custom project, including frame finish and fabric availability, and reconstruction decisions made after teardown. Therefore, we cannot predict or guarantee a completion date of your project. Because of the personal nature of the piece we will have designed together, all sales are final.
Transformed & As Found Pieces
There will be no refunds or exchanges on any purchases. All sales are final. City Girl Arts reserves the right to cancel a project at any time for any reason, and if that happens, I will provide a full refund for any work not completed, and furnish client with any fabric paid for.
Shipping
Yes, we ship!
We currently charge a flat rate of $350 for one chair-sized piece, shipped to your address in Florida or the neighboring states of Georgia and Alabama. Additional charges apply for anywhere else in the US that my carriers go, as well as for larger, pairs, or multiple pieces. Please contact us for specific charges.
Your pieces are carefully wrapped and placed with a trusted carrier.
Once shipping is scheduled, the piece can take 1 to 4 weeks to arrive at its destination, depending on route and distance, but this is not a guarantee and can sometimes take longer.
Pickup at the studio is always free, and must be scheduled in advance.
Sales Tax
Florida sales tax of 7% is charged on your purchase. Sales tax is waived if the piece is purchased by an out of state buyer and shipped out of state. If your carrier picks it up, sales tax will apply.